Support
Find your way around, get an answer, or send us a message.
Jump to a screen
Home
Readiness score, journey, AI coach
All tools
Every tool in one grid
Job Match
Score your CV against a role
Resume
Analyze or optimise your CV
Skill Growth
Track and close skill gaps
Interview Prep
AI-generated interview questions
Career Coach
Ask anything, get a plan
Negotiate
Analyze offers, draft messages
Compare
Weigh two options side by side
Billing
Plan, credits, and usage
Referrals
Invite friends, earn credits
Notifications
Updates about your account
Home & navigation
Why did my readiness score change?⌄
It's calculated from four real signals — your Resume score, Role Fit, Interview practice, and Momentum — every time one of those improves. The bars under your score on Home show exactly which pillar moved.
Go to Home →What is the journey stepper (Profile → Resume → Match & apply → Interview → Offer)?⌄
It reflects real progress: a stage marks done once you have a real resume score, a job match, or interview practice on file — it's not something you check off manually.
Go to Home →How do I switch between light and dark theme?⌄
Click the sun/moon icon in the top-right of the navigation bar. Your choice is saved on this device.
Where do I find a specific tool?⌄
Every tool is listed in the top navigation, on the Home dashboard's outcome grid, and on the All tools page.
Go to All tools →Job Match
How does Job Match work?⌄
Paste your resume text and a job description (at least 50 characters each) and it scores your fit, listing which skills already match and which are missing.
Go to Job Match →What happens to the skills it says I'm missing?⌄
They're automatically added to Skill Growth so you can track and close them over time — you don't need to do anything extra.
Go to Skill Growth →Resume
What does the Resume tool check?⌄
Paste at least 50 characters of resume text (and optionally a target job title) for an AI-scored analysis of strengths and gaps.
Go to Resume →Is my resume content stored anywhere?⌄
No — it's sent to our AI processing pipeline only for the analysis you request, and isn't stored or shared beyond that.
Skill Growth
Where do skill gaps come from?⌄
Every Job Match you run feeds real missing/matching skills into Skill Growth automatically — nothing here is manually entered.
Go to Job Match →What does "Mark addressed" do?⌄
It marks that gap as closed once your resume or skills actually cover it, moving it from Open into Completed and recalculating your readiness score.
Go to Skill Growth →Interview Prep
How do I generate interview questions?⌄
Paste a job description (30+ characters) and optionally a job title — you'll get a tailored question set, and can request a full answer guide for any of them.
Go to Interview Prep →Career Coach
What can I ask the Career Coach?⌄
Anything about your search — pay, negotiation, growth, switching roles, or a difficult manager. It gives a direct recommendation, reasoning, and concrete next actions.
Go to Career Coach →What does "Personalize your answers" do?⌄
It lets you set your role, location, experience, and salary so advice is grounded in your actual situation instead of generic guidance — some of this is prefilled from your onboarding answers.
Go to Career Coach →Does it remember earlier questions?⌄
Yes — follow-up questions build on the specific advice already given in that session, and each answer suggests real follow-ups you can tap.
Negotiate & Compare
What does Negotiate do?⌄
Analyzes an offer you enter (role, location, experience, offered/current salary) for a rating and risk read, then can draft a negotiation message in the tone you choose.
Go to Negotiate →What does Compare do?⌄
Weighs two roles or offers you enter side by side on the factors that matter, with a clear recommendation.
Go to Compare →Billing & credits
How do I see my current credits?⌄
The Credits card at the top of Billing shows your current balance, how much you've used this cycle, and your renewal date.
Go to Billing →How do I get more credits?⌄
Choose a plan or a one-time credit pack on the Billing page. If pricing isn't showing yet, web purchases are still being rolled out — check back soon.
Go to Billing →What does "Borrow credits" do?⌄
On an annual plan, once this month's allocation is running low you can borrow ahead from next month's — it only appears when you're actually eligible.
Go to Billing →